SCOPE
This document replaces all previous documents including
to but not limited to previous registration agreements, online registrations,
and any other method used or developed to grant access to the WebspaceGroup
network. This Policy applies to:all components of Calgary Web Hosting, including
all subsidiaries, trade styles and related concerns; All customers, clients,
employees, advisors, and agents of, and all authorized third parties that require
the use of, and are granted access to the Calgary Web Hosting network; All Information
Systems Environments operated by Calgary Web Hosting or contracted with a third
party by Calgary Web Hosting. The term "Information Systems Environment" defines
the total environment and includes, but is not limited to, all documentation,
physical and logical controls, personnel, software, hardware (e.g. distributed,
desktop, network devices), and information.
The Internet is a vast network of computers that allows
an individual user on the network to share the resources of other computers.
This sharing of resources creates a "community" and when you use Calgary Web
Hosting to access the Internet you become a member of two communities. You become
part of the community of Calgary Web Hosting, which includes our network and
customers, and you become a part of the larger community of networks and users
on the Internet.
Access to the Internet through Calgary Web Hosting is a
privilege, not a right, and carries with it certain responsibilities and duties.
Our goal in establishing this Acceptable Use Policy (AUP) is to protect both
our users and the larger Internet community from the consequences of irresponsible
use of Calgary Web Hosting accounts and resources. Calgary Web Hosting’s AUP
chiefly prohibits
•acts that are illegal,
•acts that violate generally accepted standards for online behavior,
•acts that misuse Calgary Web Hosting’s resources to the detriment of other
users.
All customers, clients, and users of the Calgary Web Hosting
network are required to comply with this Policy.
All violations of the Acceptable Use Policy will be reviewed
for appropriate action that could include termination of access. Our failure
to enforce this policy, for whatever reason, shall not be construed as a waiver
of our right to do so at any time.
Calgary Web Hosting intends to provide its clients, customers,
and users access to everything the Internet has to offer. While Calgary Web
Hosting is firmly committed to the principles of free speech, certain activities
are damaging to the resources of both Calgary Web Hosting and the Internet and
cannot be permitted under the guise of free speech.
The resources of Calgary Web Hosting and the Internet (general)
are limited, and abuse of these resources by one user has a negative impact
on the entire community.
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Shared Hosting
Defined as client based accounts on web servers administered
by Calgary Web Hosting
•Adult content is not allowed. This includes, but is not
limited to, pornographic images, text, and sound files.
• IRC servers, IRC bots, and Mush/Moo/Mud servers are forbidden
• SMTP service is not offered on shared hosting accounts
• Spam is strictly forbidden. Any instances of spam relating to your web site
will result in account deactivation and a fine for each complaint we receive
• Sites which place an unreasonable load on the server due to excessive CGI
scripts, etc. will be suspended and we will ask the owner to reduce the site
load or move to a dedicated server.
• Hate literature, material in violation of copyright laws, and other illegal
material are not permitted.
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Dedicated Servers
Defined as client based accounts renting servers administered
by the client, not Calgary Web Hosting
•Spam is strictly forbidden. Any instances of spam relating
to your server will result in account deactivation and a fine for each complaint
we receive
• Hate literature, material in violation of copyright laws, and other illegal
material are not permitted.
• Network attacks related to your server will incur a fine and/or account termination.
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IRC activity
We discourage IRC activity on the WebspaceGroup network
because it attracts network attacks far more than any other activity. In order
to run IRC servers, bots, relays, clients, etc. you must first supply a $500
security deposit to cover costs associated with network attacks. If the server
is attacked or is used to attack other hosts, WebspaceGroup will keep the deposit
and disconnect the server until we receive another deposit. At the end of your
term with WebspaceGroup (or if you discontinue IRC activity), we will
refund the deposit if there have been no network attack incidents. Email support@WebspaceGroup.com
for details on how to make this payment.
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NON ASSIGNMENT
The benefits conferred by this agreement are non-transferable
and non-assignable. The connectivity provided is expressly limited to the account
holder. Unless expressly authorized under terms of written approval resale or
use of this connection by other person or persons is prohibited We do not routinely
monitor the activity of accounts except for measurements of system utilization
and the preparation of billing records. However, in our efforts to promote good
citizenship within the Internet community, we will respond appropriately if
we become aware of inappropriate use of our service. In general, you may NOT
use your Calgary Web Hosting account:
•In a manner which violates any law, regulation, treaty
or tariff;
•In a manner which violates the rules, regulations and policies of any network,
server, web site, database or service provider that you access through your
Calgary Web Hosting account;
•In a manner which is defamatory, fraudulent, indecent, offensive or deceptive;
•To threaten, harass, abuse or intimidate others;
•To damage the name or reputation of Calgary Web Hosting, its parent, affiliates
and subsidiaries;
•To break security on any computer network, or to access an account which does
not belong to you; or
•In a manner which interferes with other customers' use and enjoyment of the
services provided by Calgary Web Hosting
Calgary Web Hosting reserves sole discretion to determine
whether any use of the service is a violation of this policy.
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FAIR USE
No Customer, Client or any other Person shall use or permit
to be used the Calgary Web Hosting Services in such a manner as to prevent FAIR
AND PROPORTIONATE use thereof by other Customers, Clients or Persons thereto.
If it is deemed by Calgary Web Hosting, that a Customer,
Client or user is utilizing his/her/their Calgary Web Hosting Services in any
manner that prevents FAIR usage thereof by other Customers, Clients or Persons
and/or it is deemed by Calgary Web Hosting, that a Customer, Client or Person
is utilizing his/her/their Calgary Web Hosting Services in any manner that is
not a PROPORTIONATE usage thereof with other Customers, Clients or Persons;
Calgary Web Hosting may:
•Bill the Customer the disproportionate amount. Additional
billing will be in Account Increments based upon average usage. (If an account
holder utilizes twice the amount of resources as the average user they will
be billed for two accounts.)
•Limit the Customer’s use of the Calgary Web Hosting Services (Limits will be
set to the upper quadrant average usage by the customer base)
•Discontinue and refuse to provide any Calgary Web Hosting Services. (The impetus
for the creation of an ISP was the cost involved in buying and maintaining the
network operation. To solve this problem and ISP provides "shared" resources
to effectively lower the overall costs. This is not a new idea, it is fundamental
in industries like insurance where your payment is calculated on a proportionate
basis. Like insurance, individuals can be charged extra or denied insurance
because of factors that would disproportionately increase the costs for the
other participants.)
ANY and ALL overages in terms of usage shall be burdened
by the account holder. Usage is predefined in the form of various packages.
You the user selects the appropriate package and agree to burden any overages
in useage (bandwidth). This principal is identical to the way the Power and
Gas companies implement their "pay for what you use" policies.
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ELECTRONIC MAIL
Your Calgary Web Hosting account gives you the ability to
send and receive electronic mail. Calgary Web Hosting believes that electronic
mail should be used for personal communication and not as a broadcast medium.
The following examples are non-exclusive and are provided
for your guidance.
•You may not use your account to send unsolicited bulk or
commercial messages ("spam"). This includes, but is not limited to, bulk mailing
of commercial advertising, informational announcements, charity requests, petitions
for signatures, and political or religious tracts. Such messages may only be
sent to those who have explicitly requested it.
•Individuals who are operating their own mail servers should ensure that their
systems are secured against external relaying to prevent abuse of resources.
•Individuals who maintain mailing lists should ensure that their mailing list
software requires confirmation of subscription to prevent malicious subscriptions
to lists by third parties.
•You may not use your account to collect responses from unsolicited bulk or
commercial e-mail sent from accounts with other providers.
•Forging, altering or removing electronic mail headers is prohibited.
•You may not send numerous copies of the same or substantially similar message,
nor may you send very large messages or files to a recipient, with the intent
to disrupt a server or account ("mail bombing").
•You may not use electronic mail to harass or intimidate others. Harassment,
whether through language, frequency of messages, or size of messages, is prohibited.
Sending a single unwelcome message may be considered harassment. If a recipient
asks to stop receiving email, you must not send that person any further messages.
•You may not forward or otherwise propagate chain letters, whether or not such
messages solicit money or other items of value, and whether or not the recipient
wishes to receive such mailings.
•Calgary Web Hosting accounts may not be used to collect replies to messages
sent from another Internet service provider if those messages violate this Acceptable
Use Policy or the acceptable use policy of the other service provider.
•If you use the services of another provider to promote a web site hosted by
or through Calgary Web Hosting, then the provisions of this Acceptable Use Policy
shall apply to the methods used to promote such site.
Not every "flame" message or angry exchange of email or
newsgroup posting can automatically be considered harassment. Calgary Web Hosting
is not responsible for the content or tone of any email or other transmissions
of the subscribers to its service or other parties using the Internet. Subscribers
or others should not expect that Calgary Web Hosting will attempt to mediate
or otherwise become involved in any particular disagreement or dispute between
Internet users. The Internet is a network intended for use by mature, adult
users. All users should recognize this principle and undertake at all times
to act with respect, courtesy and responsibility, giving due regard to the interests
and rights of other Internet users, groups, and networks. We expect and appreciate
the use of common sense and good judgement while using the network. Checking
mail every 2 seconds will not be tolerated over a extended period of time. Checking
mails that frequent is redundant and causes a degradation is mail services for
the rest of the clients on the server that is being checked every 2 seconds.
We retain the right to cancell any account that abuses the checking of mail.
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NEWSGROUPS
Your Calgary Web Hosting account gives you access to thousands
of newsgroups. These newsgroups allow you to read and post messages on a variety
of topics. Newsgroups may be moderated or unmoderated. Newsgroups may also have
a charter or a FAQ that describes what subjects are appropriate for each newsgroup.
Misuse of newsgroups may result in the termination of your service.
Calgary Web Hosting provides an uncensored newsfeed. As
such, Calgary Web Hosting does not control the content of the newsgroups available
to you. Calgary Web Hosting believes that decisions about which newsgroups and
messages to read are best left to its customers. Screening software is available
from third parties, and it is your responsibility to use such tools if desired.
Calgary Web Hosting is not responsible for the content of any newsgroup message,
whether or not the message was posted by a Calgary Web Hosting customer.
Messages posted to newsgroups must comply with the written
charters or FAQs for those newsgroups. Advertisements, solicitations, or other
commercial messages should be posted only in those newsgroups whose charters
or FAQs explicitly permit them. You are responsible for determining the policies
of a given newsgroup before posting to it. If you are unable to find a newsgroup's
policy regarding commercial messages, you must assume that such messages are
not welcome. You may not post or cross-post the same or substantially similar
message to more than 5 newsgroups. Continued cross-posting can result in termination
of service and the cancellation of the message.
You may not post binary files to newsgroups not specifically
named for that purpose.
You may not post messages promoting pyramid schemes, "Make
Money Fast" (MMF) schemes, chain letters, or other schemes to newsgroups. Doing
so will result in immediate termination of service.
You may not forge or remove header information. This includes
attempting to circumvent the approval process for posting to a moderated newsgroup.
You may not solicit mail for any address other than your Calgary Web Hosting
Service account or service where doing so manifests an intent to harass others.
You may not post messages for the purpose of threatening,
harassing or intimidating others. You may not post messages which infringe on
personal or property rights of others (privacy rights or copyrights, for example).
You may not cancel messages other than your own, with the
exception of official newsgroup moderators performing their duties.
Calgary Web Hosting does not censor or control content posted
to a newsgroup. As a user of our service, you are solely responsible for the
content that you publish. Calgary Web Hosting, upon receiving notification that
certain posts violate this policy, or any provincial or federal law, or infringe
on the trademarks or copyrights of another, reserves the right to remove such
posts from our news server and to terminate your account.
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HOMEPAGE, WEB PAGES, WEB SITES
The customers, clients or users are solely responsible for
any information contained on their homepages, web pages or web sites. However,
if complaints are received regarding language, content or graphics contained
on your homepage, web pages, or web sites, Calgary Web Hosting may, at its sole
discretion, remove the homepage, web pages, or web site hosted on Calgary Web
Hosting servers and terminate your service and/or your access.
You may not use your personal home page site to publish
material that Calgary Web Hosting determines, at its sole discretion, to be
unlawful, indecent or objectionable. For purposes of this policy, "material"
refers to all forms of communications including narrative descriptions, graphics
(including photographs, illustrations, images, drawings, logos), executable
programs, video recordings, and audio recordings.
Unlawful content is that which violates any law, statute,
treaty, regulation, or lawful order. This includes, but is not limited to: obscene
material; defamatory, fraudulent or deceptive statements; threatening, intimidating
or harassing statements, or material which violates the privacy rights or property
rights of others (copyrights or trademarks, for example).
Indecent content is that which depicts sexual or excretory
activities in a patently offensive matter as measured by contemporary community
standards.
Objectionable content or otherwise legal content with which
Calgary Web Hosting concludes, in its sole discretion, it does not want to be
associated in order to protect its reputation and brand image, or to protect
its employees, shareholders and affiliates. We value free speech but sites on
our network are forbidden to promote any Calgary Web Hosting compettitors. Once
you have moved your web site to another provider, we no longer have any say
in who you promote and who you do not promote. Again, this is left to our sole
descretion and our sole descretion only.
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SECURITY
You are responsible for any misuse of your account, even
if the inappropriate activity was committed by a friend, family member, guest
or employee. Therefore, you must take steps to ensure that others do not gain
unauthorized access to your account. In addition, you may not use your account
to breach security of another account or attempt to gain unauthorized access
to another network or server.
For security purposes the listed account holder, and/or
the listed account administrator are the only authorized individuals that may
request edits, changes, or information for the account. Authorization to release
information and/or edit and/or make changes from anyone other than the listed
account holder and/or the listed account administrator must be received in writing.
Your password provides access to your account. It is your responsibility to
keep your password secure. Passwords must contain at least six characters, and
should contain at least one number or symbol, should contain both uppercase
and lowercase letters, and should not be based on any word found in the dictionary
or on any personal information (name or birth date, for example). Your password
should not be the same as your user ID. Sharing your password and account access
with unauthorized users is prohibited.
You should take care to prevent others from using your account
since you will be held responsible for such use. Attempting to obtain another
user's account password is strictly prohibited, and may result in termination
of service. You must adopt adequate security measures to prevent or minimize
unauthorized use of your account.
You may not attempt to circumvent user authentication or
security of any host, network or account ("cracking"). This includes, but is
not limited to, accessing data not intended for you, logging into or making
use of a server or account you are not expressly authorized to access, or probing
the security of other networks. Use or distribution of tools designed for compromising
security is prohibited. Examples of these tools include, but are not limited
to, password guessing programs, cracking tools or network probing tools.
You may not attempt to interfere with service to any user,
host, or network ("denial of service attacks"). This includes, but is not limited
to, "flooding" of networks, deliberate attempts to overload a service, and attempts
to "crash" a host.
Users who violate systems or network security may incur
criminal or civil liability. Calgary Web Hosting will cooperate fully with investigations
of violations of systems or network security at other sites, including cooperating
with law enforcement authorities in the investigation of suspected criminal
violations.
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BILLING
All Calgary Web Hosting Accounts are yearly and monthly
accounts and are prepaid after any trial periods that may apply. Charges for
new accounts are prorated to accommodate the billing cycle. The billing cycle
runs from the first of the month to the last day of the month. Charges for terminating
accounts are not prorated. Charges for usage by customer beyond the base amount
of usage contained in customer's service plan shall be billed the following
month along with base charges for the coming month. Volume discounts for bulk
purchases of monthly connectivity services remain in effect for the total length
of the term, otherwise, full fees will apply. Pre-authorized Payment by credit
card or automatic bank debit is the preferred method of payment. Payment is
due by the first of the month or upon receipt of any invoice.
Calgary Web Hosting may terminate any account with no refund
to customer in the event of customer's breach of any of the terms or conditions
contained herein. Delinquent accounts are those that remain unpaid at the beginning
of the next accounting cycle, and are subject to a 2% per month service charge
(24 % per annum). Accounts that are delinquent for more than two days are put
on "accounting hold", their files are then archived and access is denied. Calgary
Web Hosting accounts continue to accrue charges while they are on hold. Accounts
that are unpaid for ten days after due date have their files purged. There is
a service reconnection charge equal to one half the currently charged set-up
fee, or ten dollars, whichever is greater, to remove accounts from accounting
hold status. The account holder acknowledges responsibility for the account
until payment in full is made.There is a $20.00 service charge for each returned
check. An automatic reminder has been programmed into your account to notify
you when your account is about to expire, as well, your account has been automatically
added to the Calgary Web Hosting listserver in order for you to receive the
Calgary Web Hosting newsletters and important notices. We charge $100.00 for
any chargebacks. No exceptions.
ANY and ALL overage billings in terms of usage shall be
burdened by the account holder. Usage is predefined in the form of various packages.
You the user selects the appropriate package and agrees to burden any overages
in usage (bandwidth). This principal is identical to the way the Power and Gas
companies implement their "pay for what you use" policies.
We do not bill by the day. ONLY monthly and yearly.
Tracking usage
ALL accounts come with a statistics package that accurately
tracks usage's. Tracking usage is 100% the users responsibility.
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ACCOUNT CANCELLATIONS
If you want to cancel your account with Calgary Web Hosting
Cancellation requests for Calgary Web Hosting accounts must be done by filling
out the Cancellation Form. Other
ways for you to cancel may be writing via fax, or by postal service and these
have to be received at Calgary Web Hosting's main office one month prior to
the next billing cycle. The inherent difficulties in verifying the authorship
of email makes it un-satisfactory for transmitting account cancellations. We
do not give refunds. We reserve the right to give refunds based solely on our
discretion. If your "Free Trial" privileges have been suspened for any reason,
any paid accounts will automatically revert from 13 months in time to 12 months
in time. ALL accounts must give a 30 day cancellation notice,
that includes accounts that are renewing. Failure to give Canadian Hosting a
30 day cancellation notice will result in a $32.00 USD early cancellation fee
assesed onto you. We will report all outstanding ballances with Chargebackbureau.org
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TECHNICAL SUPPORT
Calgary Web Hosting will only be responsible for the Internet
software that is included with the Calgary Web Hosting installation packages
for standardized hardware. Internet software that has not been provided by Calgary
Web Hosting or systems that are not standardized are not the responsibility
of Calgary Web Hosting either for support, functionality or replacement. The
User agrees to obtain a basic knowledge of their computer’s operating system,
configuration and interface, along with a basic knowledge of the Internet and
its operating principles and procedures.
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NETWORK PERFORMANCE
Calgary Web Hosting accounts operate on shared resources.
Excessive use or abuse of these shared network resources by one customer may
have a negative impact on all other customers. Misuse of network resources in
a manner which impairs network performance is prohibited by this policy and
may result in termination of your account. You are prohibited from excessive
consumption of resources, including CPU time, memory, disk space and session
time on shared resources. You may not use resource-intensive programs that negatively
impact other customers or the performance of Calgary Web Hosting systems or
networks. Calgary Web Hosting reserves the right to terminate or limit such
activities.
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PENALTIES
Abuse of the system by a user generally costs Calgary Web
Hosting time, money and resources. It is not fair that this additional cost
should be borne by the other customers of Calgary Web Hosting. A minimum service
fee of $500.00 will therefore be applied to the users account. Account holder
and user further agree to pay Calgary Web Hosting reasonable collection and
attorney fees on service charges shown, without regard to further legal action
taken by Calgary Web Hosting to recover other or related consequential damages
suffered by account holder or user's actions.
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LIMITATION OF LIABILITY
ALL SERVICES ARE PROVIDED ON AN "AS IS, AS AVAILABLE" BASIS.
NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THOSE OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, ARE MADE WITH RESPECT TO THESE SERVICES
OR ANY INFORMATION OR SOFTWARE PROVIDED THEREBY.
Calgary Web Hosting is not responsible for Customer's files
residing on the Calgary Web Hosting network. Customer is responsible for independent
backup of all such data at a site determined by customer. Calgary Web Hosting
cannot and does not exercise any control whatsoever over the information passing
through its network or through the Internet. Calgary Web Hosting is in no way
responsible for any data loss or damage arising from viral infection from the
Internet. Calgary Web Hosting and/or contributors shall have no liability whatsoever
to you for any claim(s) relating in any way to: your inability or failure to
perform research or related work or to work properly or completely, or any lost
profits or consequential, exemplary, incidental, indirect or special damages
relating in whole or in part to your rights hereunder or use of, or inability
to use, Calgary Web Hosting’s Internet Services.
Calgary Web Hosting will not be responsible for any damage
suffered by you, including, but not limited to, loss of data resulting from
delays, non-deliveries, mis-deliveries, or service interruptions caused by its
own negligence or your errors or omissions. Use of any information obtained
via Calgary Web Hosting’s Internet Services is at your sole risk. Calgary Web
Hosting specifically disclaims any responsibility for the accuracy or quality
of information obtained through Calgary Web Hosting’s Internet Services. As
a user you are warned that some Internet sites accessible via the Calgary Web
Hosting network allow posting, retrieval, and/or electronic mailing of materials
that may be considered obscene or objectionable.
Calgary Web Hosting is not responsible for inadvertent or
deliberate access to such material and cannot prevent access of such material.
It is recommended that each customer closely monitor use of his/her account
especially in the case of potential use or misuse by minor children. Accounts
for minor children must be opened by a parent or legal guardian with their explicit
consent. Calgary Web Hosting network services may be used only for lawful purposes.
Transmittal of any material in violation of any international, federal or state
regulation is prohibited.
This includes, but is not limited to: copyrighted materials,
material legally judged to be threatening or obscene, or material protected
by trade secret or software protected by copyright. You agree to indemnify and
hold harmless Calgary Web Hosting (AKA Calgary Web Hosting Inc, WebspaceGroup.com)
from any claims resulting from your use of the service that damages you or another
party. Any access to other networks through the Calgary Web Hosting network
must comply with the rules appropriate for the other network. Violation of the
rules of other networks is grounds for account cancellation. This includes,
but is not limited to, mass Usenet posting, Usenet cross-posting, mass emailing,
and/or the sending of unsolicited email, commercial or otherwise.
Calgary Web Hosting and its affiliates shall not be liable
under any legal theory (including tort or contract) for any direct, indirect,
incidental, special or consequential damages in any way related to the product
or services provided. Under no circumstances and under no legal theory,
tort, contract, or otherwise, shall Calgary Web Hosting be liable to you or
any other person for any indirect, special, incidental, or consequential damages
of any character including, without limitation, damages for loss of goodwill,
work-stoppage, computer failure or malfunction, or any and all other commercial
damages or losses, or for any damages even if Calgary Web Hosting has been informed
of the possibility of such damages, or for any claim by any other party.
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chargebackbureau.org
We are a member in good standing. Any outstanding ballances,
chargebacks, refunds, false or mallicious behaviour will be reported to the
Charge Back Bureau.
ALL accounts must give a 30 day
cancellation notice, that includes accounts that are renewing. Failure to give
Calgary Hosting a 30 day cancellation notice will result in a $32.00 USD early
cancellation fee assesed onto you. We will report all outstanding ballances
with Chargebackbureau.org.
We also reserve the right to post all outstanding accounts on the Internet,
providing personal information to better educate others of your transaction.
OPERATION
The 30 day free trials offered by Calgary Web Hosting
are a privilege, not a right. We reserve the right to cancel or limit anyones
free trials. If your "Free Trial" privileges have been suspened for any
reason, any yearly paid accounts will automatically revert from 13 months in
time to 12 months in time.ALL accounts must give a 30 day
cancellation notice, that includes accounts that are renewing. Failure to give
Calgary Hosting a 30 day cancellation notice will result in a $32.00 USD early
cancellation fee assesed onto you. We will report all outstanding ballances
with Chargebackbureau.org.
We also reserve the right to post all outstanding accounts on the Internet,
providing personal information to better educate others of your transaction.
Calgary Web Hosting reserves the right to change its services
without notice including but not limited to access procedures, hours of operation,
menu structures, commands, documentation, and services offered. Notice of modifications
to this Acceptable Use Policy will be posted to this Calgary Web Hosting Web
page. Customers are encouraged to review the current Acceptable Use Policy on
a regular basis. Customer's use of Calgary Web Hosting network after such notice
shall constitute Customer acceptance of such modifications. Customer understands
that Calgary Web Hosting services may be interrupted for several reasons, including
but not limited to malfunctions, maintenance, and improvement or as required
to protect network resources in the event of malfunctions or misuse. Customer
understands that it may not receive advance notification of any such interruption
of service.
There will be no refunds for scheduled or unscheduled service
interruptions of less than 24 hours duration. At its sole discretion, Calgary
Web Hosting may elect to provide a pro rata or additional/extension of service
refund for service interruptions of greater than 24 hours. Calgary Web Hosting
reserves the right at its sole discretion to delete any information entered
into Calgary Web Hosting network computer systems by Customer. Calgary Web Hosting
and its authorized representatives shall retain the right, but shall not be
obligated, to review/accept/reject publicly viewable information. Calgary Web
Hosting reserves the right to disconnect non-dedicated dial-up connections with
inactivity for more than 15 minutes ("time-out"). Non-dedicated dial-up connections
may not be utilized as a dedicated connection, and Calgary Web Hosting reserves
the right to disconnect non-dedicated dial-up connections exceeding 4 hours
in connection duration. Calgary Web Hosting reserves the right to delete Customer's
files, including but not limited to Web page(s) and email, for which a storage
fee has not been paid and which have not been accessed for more than one (1)
month. Calgary Web Hosting reserves the right to refuse and/or terminate service
to anyone or any entity for any reason at its sole discretion with or without
notice. The owner of this document is the Network Operations Centre (NOC) of
Calgary Web Hosting
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